Find Dualit's FAQ's and troubleshooting guides for your commercial product.
Question:. Can I obtain spare parts for my soup kettle?. Answer:. Yes, spare parts for Dualit soup kettles are available to order. Spare parts for Dualit Soup Kettles can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers o
Question:. Can I obtain spare parts for my soup kettle?. Answer:. Yes, spare parts for Dualit soup kettles are available to order. Spare parts for Dualit Soup Kettles can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers o
Question:. Can I obtain spare parts for my soup kettle?. Answer:. Yes, spare parts for Dualit soup kettles are available to order. Spare parts for Dualit Soup Kettles can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers o
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Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is
Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is
Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is
Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is
Question:. My toaster isn’t working. Answer:. 1. The toaster may not be plugged in. Make sure the toaster is switched on and plugged in correctly to the UK mains. 2. The Plug Fuse may need replacing. The Plug Fuse may need replacing if the Power Indi
Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is
Question:. Should there be some movement with the plates?. Answer:. The plates are not rigid, both have slight movement on the plates and this is normal. Question:. How hot can the contact toaster and waffle maker get?. Answer:. Both will reach a max
Question:. Why is my bread mixture sticking to the plates?. Answer:. Ensure that you are buttering the outside of the bread; real butter produces the best results. The plates must be wiped clean with a damp, soapy cloth after every toasting. At the e
Question:. One slot in my toaster is not working. Answer:. One or both of the elements in that slot will need replacing, call the helpline or visit www.dualit.com/support for replacements. Question:. My toaster is not working. Answer:. 1. Your plug f
Question:. Why is my waffle mixture sticking to the castings?. Answer:. Ensure that you lightly oil the castings every three or four waffles. The castings must be wiped clean with a damp, soapy cloth after every toasting. At the end of every day, use
Question:. Power light stays on when power off. Answer:. Fuse may be blown. Replace fuse. Question:. The mains power is on but the heating elements are not working. Answer:. The element may have failed. Contact a qualified technician for repair advic