Commercial Range Support

Find Dualit's FAQ's and troubleshooting guides for your commercial product.

6L Soup Kettle Support

Question:. Can I obtain spare parts for my soup kettle?. Answer:. Yes, spare parts for Dualit soup kettles are available to order. Spare parts for Dualit Soup Kettles can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers o

10L Soup Kettle Support

11L Soup Kettle Support

2 Slice Sandwich Toaster Support

To Do

4 Slice Sandwich Toaster Support

To Do

4 Slice Bun Toaster Support

To Do

6 Slice Bun Toaster Support

To Do

Single Contact Grill Support

Question:. Grill plates not heated when power and thermostat indicator are both on. Answer:. 1. Temperature control broken. Replace temperature control. 2. At least one heating element broken. Replace broken heating element. 3. Overheat thermostat is

Panini Grill Support

Double Contact Grill Support

Savoye Contact Grill Support

Conveyor Toaster Support

Question:. My toaster isn’t working. Answer:. 1. The toaster may not be plugged in. Make sure the toaster is switched on and plugged in correctly to the UK mains. 2. The Plug Fuse may need replacing. The Plug Fuse may need replacing if the Power Indi

Majestic Contact Grill Support

2 in 1 Toastie & Waffle Maker Support

Question:. Should there be some movement with the plates?. Answer:. The plates are not rigid, both have slight movement on the plates and this is normal. Question:. How hot can the contact toaster and waffle maker get?. Answer:. Both will reach a max

Contact Toaster Support

Question:. Why is my bread mixture sticking to the plates?. Answer:. Ensure that you are buttering the outside of the bread; real butter produces the best results. The plates must be wiped clean with a damp, soapy cloth after every toasting. At the e

Catering Pop Up Toaster Support

Question:. One slot in my toaster is not working. Answer:. One or both of the elements in that slot will need replacing, call the helpline or visit www.dualit.com/support for replacements. Question:. My toaster is not working. Answer:. 1. Your plug f

Waffle Iron Support

Question:. Why is my waffle mixture sticking to the castings?. Answer:. Ensure that you lightly oil the castings every three or four waffles. The castings must be wiped clean with a damp, soapy cloth after every toasting. At the end of every day, use

Salamander Grill Support

Question:. Power light stays on when power off. Answer:. Fuse may be blown. Replace fuse. Question:. The mains power is on but the heating elements are not working. Answer:. The element may have failed. Contact a qualified technician for repair advic