Catering Pop Up Toaster SupportUpdated a year ago

Question:

One slot in my toaster is not working

Answer: 

One or both of the elements in that slot will need replacing, call the helpline or visit www.dualit.com/support for replacements.

Question:

My toaster is not working

Answer: 

1. Your plug fuse may have blown or your timer may need replacing.

2. Check the toaster is plugged in.

3. Your elements may need replacing.

Question:

I get uneven toasting

Answer: 

Ensure size and type of bread being toasted is the same

Question:

My toast gets stuck when I eject from the toaster

Answer: 

Slices thicker than 30mm will get stuck.

Hand cut slice must be cut evenly

Question:

Smoke coming out of the slots

Answer: 

1. If this is the first time using your toaster, this is normal. Your elements are being conditioned.

2. Empty the crumb tray. A build up of crumbs can burn or cause a fire.

3. Some crumbs or pieces of bread may be stuck in the toaster. 

Unplug, remove the crumb tray then turn the toaster upside down over a sink or bin and gently shake the crumbs out or use a soft brush to clean inside your toaster