Contact Toaster SupportUpdated 6 months ago
Why is my bread mixture sticking to the plates?
Ensure that you are buttering the outside of the bread; real butter produces the best results.
The plates must be wiped clean with a damp, soapy cloth after every toasting.
At the end of every day, use a nylon brush to clean all signs of grease off the plates and then wipe over with a damp cloth.
Why can’t I clean the plates satisfactorily?
Wipe the plates with a cloth wrung out in a bleach solution of 1 tablespoon or 20ml of household bleach to 1 pint/2 Litres of warm water. Wipe again with a clean wet cloth and remove ALL traces of bleach.
Ensure the toaster is disconnected from the electricity supply before cleaning. Wipe the plates with a cloth wrung out in a bleach solution of 1 tablespoon or 20ml of household bleach to 1 pint/2 Litres of warm water. Wipe again with a clean wet cloth and remove ALL traces of bleach. You may also use a wet Brillo pad to restore the plates back to the non-stick finish; this will not affect the non-stick properties of the sandwich castings. Lightly oil the plates for a few uses after cleaning. Again ensure that all traces of the cleaning agent are removed before toasting.
*IT IS IMPERITIVE THAT YOU COMPLY WITH THE CLEANING INSTRUCTIONS SUPPLIED WITH YOUR CONTACT TOASTER
Can I obtain spare parts for my contact toaster?
Yes, spare parts for Dualit contact toasters are available to order.
Spare parts for Dualit contact toasters can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers only)