Dualit logo
Dualit logo

All articles

Product Guarantees

Want to know more about product troubleshooting or guarantees? Read our handy guide that covers everything you’ll need to know.

The Dualit Guarantee

Do you know that the majority of products that are returned have no fault found? There's usually something simple that can be done to fix any issues such as descaling, cleaning or replacing a fuse.

What products are repairable?

In the unlikely event that something goes wrong with your product, depending on the fault and stock availability of spares, we will do our best to repair these products.

How to make a guarantee claim

Read our handy guide on how to make a guarantee claim.