Piccolina Coffee Machine SupportUpdated 2 years ago

Question:

What do I do if no coffee is brewed?

Answer: 

The water is empty, the indicator light is on red

Fill the tank with fresh water

Make sure the tank is correctly positioned. You should see bubbles in the water rising to the top

Press the desired coffee button

The appliance will resume brewing

Question:

What if the coffee is not hot enough?

Answer: 

Preheat the cup (see pg 9 of the instruction manual)

The cup may be cold or there may be a build up of scale in the machine

Descale the machine

Question:

What if the lever cannot be lowered?

Answer: 

The used capsule drawer may be full orthere may be a capsule stuck inside the machine

Empty out the used capsule drawer

Remove the used capsule

Question:

What do I do if I can’t access, drain or descale feature?

Answer: 

Press down in the centre of the button

Ensure you feel the button engage

See active button zones highlighted