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Burr Coffee GrinderUpdated 5 months ago

Question:

How do I clean the grinding gear in my coffee grinder?

Answer: 

A soft-bristle brush is ideal for cleaning the grinding gear.

Disconnect the mains plug from the socket outlet. Remove any remaining beans in the bean container and take it off by twisting in an anticlockwise direction. Lift the bean hopper from the housing. The grinding ring can then be lifted out of the machine.

Re-assemble the machine by replacing the parts in reverse order. The housing and transparent parts can be cleaned easily using a damp cloth.


Question:

What setting should I use?

Answer: 

For an Espresso machine

A fine grind is required for a espresso machine, use a grind setting between 1 to 10.

For a Filter machine

A medium grind is required for a filter machine, use a grind setting between 15 to 25 in the middle of the courseness setting range.

For a Percolator or Cafetiere

You will need a course grind, use a grind setting between 30 to 35 on the courseness setting.


Question:

How much coffee should I grind?

Answer: 

Only grind what you need.

For the freshest coffee and best crema and flavour grind your beans fresh and store your remaining beans in a airtight container.


Question:

What is the burr actually made of?

Answer: 

The burr is made out of machine grade stainless steel.


Question:

The Grinder does not start after pressing the grind button

Answer: 

1.    The appliance may not be properly connected to the power supply. 

Check that the Plug is in the socket and the switch is turned on. 

Check and replace the fuse if necessary. Note: in order to open the Plug, remove the label to reveal the screw.


2.    The Bean Hopper may not be positioned correctly.

Check for any loose beans or grounds caught in the burrs and remove using the Cleaning Brush. If the Upper Burr is not in position, the Bean Hopper will not tighten correctly.


Position the Bean Hopper by aligning the arrow on the Hopper with the unlock symbol on the Main Body. Turn clockwise to secure.


3.    The appliance has overheated.

If you grind for more than three minutes in any 10 minute period, the Grinder will stop. Switch off, unplug and leave to cool for 30 minutes before resuming grinding. 


A coffee bean or foreign object may have lodged in the burrs, causing the appliance to overheat and activating the current limiting device. Remove the object and leave the appliance to cool for 30 minutes before resuming grinding. If the appliance still will not grind, contact Dualit Customer Services.


4.    A power surge has activated the current limiting device

Contact Dualit Customer Services for help.


Question: 

The motor starts but no grounds come from the grind outlet

Answer:

1.    The Bean Hopper is empty

Add fresh coffee beans to the Bean Hopper.


2.    The Burrs are blocked.

Remove the Bean Hopper and then the Upper Burr. Check for any blockages in the Upper and Lower Burrs and remove. See page 11 for cleaning instructions.


3.    A build-up of oil and/or coffee is blocking the Grind Outlet

Clean the Grind Outlet with the Cleaning Brush. Use a soft, dry cloth to remove any stubborn particles. See page 11 for cleaning instructions.


Question: 

There is a loud noise emitting from the appliance when grinding

Answer: 

There is a foreign body blocking the Burrs or Grind Outlet. 

Unplug and remove the Bean Hopper. Check for any loose beans or grounds caught in the burrs and remove using the Cleaning Brush. 

Remove the Grind Container and check the Grind Outlet by using a torch. Use the Cleaning Brush or soft, dry cloth to remove any debris.


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